Reference

What You Agree To When You Use cb899

These terms set out the rules that apply to your cb899 account — how it works, what we expect from you, and what you can expect from us.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyApplicable law and jurisdiction
cb899 What You Agree To When You Use cb899
ACCOUNT SECURITY

How We Protect Your Account and Data

These terms are backed by real account practices — not just policy text. Here is how we handle the specifics of your data, wallet, and account security on cb899.

Data We Collect We collect the account details you provide at registration — your name, contact information, and the wallet details you link for DANA, OVO, or GoPay transactions. This data is used only for account management and payment processing, never sold to third parties.
Payment Data Handling Wallet numbers tied to DANA, OVO, or GoPay deposits are stored securely and used only to match withdrawal requests back to the correct account. We do not store full transaction PIN details at any point in the process.
Account Security Steps Every login on cb899 goes through an OTP verification step sent to the mobile number on your account. If you receive an OTP you did not request, contact support immediately via live chat — this is the fastest way to lock the account pending review.
Cookie Use We use session cookies to keep your account active while you are in the lobby. Functional cookies remember your preferred language and last payment method. You can adjust cookie settings in your browser, though some features may not work correctly without session cookies enabled.
Data Retention Account data is retained for as long as your account remains active and for a period after closure as required by applicable regulations. You may request a summary of the data we hold by contacting us through live chat or email.
How to Request Changes To update your registered mobile number, linked wallet, or contact details, submit a request through live chat with your account ID ready. Changes to payment wallet details require a verification step before they take effect, to keep your withdrawal path secure.
CONTACT PATHS

Reach Us About Your Terms Query

If something in these terms is unclear or you need to raise a question about your account, our support team is available around the clock. You can reach us through live chat directly in your account dashboard, by email for formal written queries, or through our Telegram channel for faster back-and-forth. All channels are handled in English for Indonesia accounts.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Our team responds within minutes and can help clarify any clause in these terms or walk you through an account action you are unsure about.

Email Support

For formal written queries about these terms — including requests to close your account or dispute a transaction — send a message to our support address. We aim to respond within one business day.

Telegram Channel

Our Telegram channel handles quick account questions, including wallet verification steps and deposit confirmation. Useful when you need a fast reply outside of a formal support ticket.

Common Questions About These Terms

These questions cover what Indonesia players most often ask when reading through the cb899 terms. If your question is not here, live chat can answer it directly from your account.

These terms apply to anyone who opens or uses a cb899 account, including making deposits via DANA, OVO, or GoPay, accessing the lobby, or contacting support. By using the platform, you confirm you have read and agreed to them. Access depends on local law and eligible regions.

We can update these terms when our services change or local regulations require it. We will notify you via the contact details on your account before significant changes take effect. Continuing to use your account after the update date means you accept the new terms.

A breach of these terms — including providing false registration details or attempting to misuse the payment system — can result in account suspension or permanent closure. Funds verified as legitimately deposited will be returned to the originating wallet, subject to our review process.

Yes. The payment terms in this document cover all transactions processed via DANA, OVO, and GoPay. Deposits must be sent to the account number shown at checkout. Withdrawals are processed back to the wallet used for the matching deposit, which we verify before releasing funds.

To close your account, contact support through live chat or email with your account ID. Any verified balance will be returned to your registered wallet before closure. Your account data is retained for a period after closure as required by applicable regulations, then removed from active records.

We hold the registration details you provided, your linked wallet information for DANA, OVO, or GoPay transactions, your transaction history, and your support correspondence. You can request a summary of this data at any time by contacting us via live chat or email.

Yes. If your contact details or linked wallet need updating, raise a request through live chat with your account ID ready. Wallet changes require an extra verification step to protect your withdrawal path. Name corrections may require supporting documentation depending on the change.

These terms are written for accounts used in Indonesia and are intended to reflect applicable local regulations. Access to cb899 is available only where permitted under local law. If you are unsure whether our service is accessible in your area, check with local legal guidance before registering.

These terms form the base agreement for your account. If a specific promotion has its own terms — such as a cashback period or a wagering condition — those campaign-specific terms take precedence for that promotion only. The rest of these terms still apply to your account overall.

Send your dispute in writing to our email support channel with your account ID, the transaction reference in question, and a clear description of the issue. We aim to acknowledge formal disputes within one business day and resolve them as quickly as the verification steps allow.